Blog & News

Insights on AI commerce, case studies, press coverage, and everything we're learning building the future of e-commerce.

News & Press7 min read·Sep 11, 2026

Two Ways People Fail at a Large Catalogue - and Why Neither Is About Gender

A story about our agents ran in three Bulgarian outlets, framed around what women and men get wrong when they shop. The observation underneath it is real. The framing is not.

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News & Press8 min read·Sep 4, 2026

300,000 Products, Seven Seconds, and the Questions It Refuses to Answer

How an AI sales agent behaves on a catalogue of 300,000 products: how fast it answers, what it does when it does not know, and how it handles an angry customer.

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News & Press12 min read·Sep 4, 2026

"AI Is Not Smart. It's a Very Good Search Engine." - Our Founder on What This Technology Can't Do

Most AI vendors sell magic. Our founder Kaloyan Hristov lists the four things AI genuinely cannot do, why he expects expectations to crash first, and what he learned selling suitcases.

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News & Press7 min read·Sep 1, 2026

"A Good Assistant Will Tell You No" - The Complaint That Made Us Rebuild Everything

A customer ordered safari bags. Our first chatbot recommended the wrong ones, at the wrong price, and ruined his trip. That complaint is why HighSky AI exists.

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Events & Appearances8 min read·Apr 11, 2026

Why the Biggest Online Retailers Are the Most Underserved in the Age of AI

At Balkan eCommerce Summit 2026, Krasimir Krastev argued the largest online stores are the worst served by AI. Five things scale broke, and five ways to fix them.

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Events & Appearances9 min read·Apr 11, 2026

The Moussaka Demo: What an AI Shopping Agent Looks Like on Live National Television

Someone wants to cook moussaka and does not know the recipe. On BNT 1, our founder showed what happens next when an AI agent has access to the catalogue and the cart.

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News & Press8 min read·Apr 12, 2026

Your Best Salesperson Never Sleeps - How AI Sales Agents Learn and Improve 24/7

AI sales agents analyze every interaction to get sharper. They don't have bad days. They don't forget product specs. And they get better every week.

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News & Press7 min read·Apr 12, 2026

AI Already Knows What You'll Buy Before You Think It

The next generation of AI agents doesn't wait for your search query. It understands your problem and solves it before you find the right words.

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News & Press7 min read·Apr 11, 2026

What Customers Actually Expect From AI in Your Online Store

Customers expect instant, personal, 24/7 service online. Most stores still run chatbots that ask for your email before helping.

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News & Press7 min read·Apr 11, 2026

AI Agents Are Now Better at Sales Conversations Than Most Humans

New data shows AI agents outperform human sales reps in conversion, consistency, and customer satisfaction across live e-commerce deployments.

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AI Sales & Conversion8 min read·Apr 10, 2026

Why Your E-commerce Chatbot Is Costing You Sales

Most chatbots frustrate customers instead of helping them. Here's what's going wrong and how AI sales agents fix it.

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Case Studies & Proof7 min read·Apr 9, 2026

SilaBG Case Study: How 82,166 AI Conversations Generated EUR 25,000 in Additional Revenue

Real numbers from a real store. How SilaBG used SkyCommerce to drive measurable revenue and cost savings from month one.

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Events & Appearances·Apr 7, 2026

HighSky AI on Bloomberg TV Bulgaria - AI Agents Now Converse Better Than Humans

Bloomberg TV featured HighSky AI in a segment on the new threshold AI has crossed in conversational quality.

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AI Sales & Conversion8 min read·Apr 5, 2026

What Is an AI Sales Agent? (Not a Chatbot - Here's the Real Difference)

Chatbots follow scripts. AI sales agents understand intent, access live systems, and close deals. The gap is enormous.

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Media Coverage

HighSky AI in the Press

Featured on Bloomberg TV, BNT, Euronews, and leading Bulgarian tech & business media.

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