# HighSky AI

> HighSky AI builds SkyCommerce Suite - a fully managed set of AI agents for
> e-commerce stores with large product catalogs. It automates discovery, sales,
> support and fulfilment: answering product questions, recommending items,
> handling objections, completing checkout, and running back-office work.

HighSky AI is an e-commerce AI company serving online retailers in Bulgaria and
across Europe. The product is the SkyCommerce Suite: four AI agents that work on
a store's real product catalog. Everything is fully managed - the HighSky AI team
builds, trains and runs the agents on the client's catalog rather than shipping
self-serve software.

Typical fit: stores that have outgrown basic chatbots and site search, usually
with catalogs from 10,000 to 100,000+ SKUs. Deployment is typically 1-3 weeks and
works with any e-commerce platform, including Shopify, WooCommerce, Magento,
OpenCart and PrestaShop. Agents operate 24/7 in 20+ languages.

## Products (SkyCommerce Suite)

- [AI Sales Agent](https://highsky.ai/services/ai-sales-agent): Conversational sales agent that answers product questions, handles objections, recommends the right product, upsells when it makes sense, and completes checkout in a single conversation. Unlike keyword chatbots, it does not fall back to "I don't understand". Reported results: €100,000 revenue generated through chat and 300,000+ customers handled.
- [AI Search Engine](https://highsky.ai/services/ai-search-engine): Site search that understands questions, typos and half-formed queries instead of matching keywords, so shoppers get the right result first time and zero-result searches drop. Serves catalogs with 100,000+ SKUs on any e-commerce platform.
- [AI Voice Agent](https://highsky.ai/services/ai-voice-agent): Inbound and outbound phone agent that holds real conversations instead of IVR menus - product questions, order status, returns, objections and full checkout by phone. Handles hundreds of simultaneous calls, 24/7, in every language the customer speaks.
- [AI Process Automation (RPA)](https://highsky.ai/services/ai-process-automation): Robotic process automation for back-office e-commerce work - data entry, invoices, shipping labels and inventory updates. Bots drive the software the team already uses, so no APIs or integrations are required.

## Company

- [About HighSky AI](https://highsky.ai/about): Who the team is and how they approach AI for e-commerce, focused on measurable ROI over AI hype.
- [Pricing](https://highsky.ai/pricing): Plans for the SkyCommerce Suite.
- [Contact / Book a Demo](https://highsky.ai/contact): 30-minute live demo run on the prospect's actual product catalog.
- [FAQs](https://highsky.ai/faqs): Setup, integrations, languages, data security and how the managed service works.
- [ROI Calculator](https://highsky.ai/roi): Estimates the value of automating support and sales for a given store.
- [Partners](https://highsky.ai/partners): Referral and integration partnerships.

## Case studies

- [Success Stories](https://highsky.ai/success-stories): Overview of client results across retailers including SilaBG, Sport Depot and Framar.
- [SilaBG case study](https://highsky.ai/blog/silabg-case-study-ai-ecommerce-results): Bulgaria's largest online sports and nutrition retailer. Reported results: 82,166 AI interactions, EUR 25,000+ additional revenue, EUR 20,000+ cost savings and 90%+ automation of customer inquiries.
- [SilaBG client study](https://highsky.ai/sila-client-study): Detailed breakdown of the SilaBG deployment.
- [Framar client study](https://highsky.ai/framar-client-study): AI agents applied to pharmacy retail.

## Blog and resources

- [Blog](https://highsky.ai/blog): Guides, comparisons and data on e-commerce AI.
- [AI Sales Agent vs chatbot](https://highsky.ai/blog/ai-sales-agent-vs-chatbot-ecommerce): The difference between an AI sales agent and a traditional chatbot.
- [Why your e-commerce chatbot is costing you sales](https://highsky.ai/blog/ecommerce-chatbot-costing-sales-ai-solution): Cost of cart abandonment and low conversion with keyword chatbots.
- [How AI sales agents learn and improve](https://highsky.ai/blog/how-ai-sales-agents-learn-improve-ecommerce): How the agents improve from customer interactions over time.
- [What customers expect from AI in online stores](https://highsky.ai/blog/ai-customer-service-ecommerce-expectations): Customer expectations for instant, 24/7 service.

## Optional

- [Events](https://highsky.ai/event): Where to see SkyCommerce demonstrated live.
- [Privacy policy](https://highsky.ai/privacy-policy), [SkyCommerce privacy policy](https://highsky.ai/skycommerce-privacy-policy), [Terms](https://highsky.ai/terms-and-conditions), [Cookies](https://highsky.ai/cookies), [Data deletion](https://highsky.ai/data-deletion)
- [Sitemap](https://highsky.ai/sitemap.xml)