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Privacy Policy

Welcome to HighSkyAI

Last Updated: 04/08/2024

1. Introduction

This Privacy Policy outlines how HighSkyAI ("we", "us", "our") collects, uses, discloses, and protects the personal data of our website users. We are committed to safeguarding the privacy and security of your information.

2. Personal Data Collection

Visiting our website or using our services may lead to the collection of the following data:

 

2.1 Basic Information:

  • Name

  • Company Name

  • Position

  • Business Activity

 

2.2 Contact Information:

  • Email Address

  • Phone Number

 

2.3 Website Information:

  • User preferences for service improvement

 

2.4 Server Logs and Traffic:

  • IP addresses

  • Browser type

  • Internet Service Provider (ISP)

  • Pages visited

  • Date and time of access

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2.5 Consent Information:

  • Consent for using website information for prototype creation

3. Processing Purposes

We process the collected information to:

  • Provide our services, including personalized chatbots and voice assistants

  • Communicate with clients and users

  • Enhance our website and services

  • Conduct marketing campaigns and analyses

4. Legal Basis for Processing

The legal basis for processing personal data includes:

  • Consent from the data subject

  • Processing necessary for contract fulfilment

  • Legitimate business interests

5. Data Sharing with Third Parties

Personal data may be shared with:

  • Service providers and subcontractors

  • Law enforcement, if required by law

6. Data Security

We implement suitable technical and organizational measures to protect personal data from loss, misuse, and unauthorized access.

7. Data Subject Rights

Data subjects have the right to:

  • Access their data

  • Request correction or deletion

  • Restrict processing or object to it

  • Data portability

8. Retention Period

We retain personal data for as long as necessary to provide our services and respond to inquiries about our products. The specific retention period may vary depending on the nature of the data and our business needs. If you have questions about how long we retain specific types of data, please contact us.

9. Use of Cookies and Similar Technologies

Our services may use cookies and similar technologies to enhance user experience and gather analytical information. Please refer to our Cookie Policy for more detailed information.

10. Privacy Policy Changes

Any changes to our privacy policy will be posted on our website. We encourage you to review this policy periodically.

11. Contact us

For questions regarding this policy or our privacy practices, please contact us at:

12. Your Choices

You have the right to opt out of certain data processing activities and request deletion of your personal data by emailing us at office@highsky.ai. Please note that some contact information is necessary for us to provide our services. If you choose not to provide this essential information, we may be unable to deliver the requested services.

13. Complaints

If you have any complaints or concerns about our data practices, please email us at office@highsky.ai. We are committed to addressing your concerns promptly and in accordance with applicable data protection laws.

 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

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