SkyCommerce Privacy Policy

1. Data Controller and Processor

HighSkyAI LTD (Company №: BG207504122, Address: Apostol Karamitev Str. 5B, Iztok Dist., Sofia, Bulgaria. Email: office@highsky.ai) acts as Data Processor. The business operating the website you are using is the Data Controller.

2. Data We Process

• →Chat messages and search queries
• →Name, email, phone number (when voluntarily provided)
• →Browsing behavior and purchase history
• →Technical data (IP address, browser type, cookies)

3. Purposes and Legal Basis

We process data to provide product recommendations, respond to queries, and facilitate purchases. Legal bases: contractual necessity (Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)), and consent where required (Art. 6(1)(a)).

4. Data Recipients

Data is shared with: (1) the Data Controller, and (2) authorized sub-processors. Full sub-processor list available upon request.

5. International Transfers

Data is stored in the EU (Google Cloud Platform, Poland). Transfers outside the EU/EEA are protected by Standard Contractual Clauses or adequacy decisions.

6. Retention Period

Data is retained for up to 3 years. Upon termination of our client agreement, all associated user data is deleted.

7. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact the Data Controller (the e-commerce website) or email us at office@highsky.ai. You may also lodge a complaint with your local supervisory authority.

8. Permitted use

Services are not intended for users under 16. Contact office@highsky.ai if you believe we have collected data from a user under 16.

9. Contact

HighSkyAI LTD, Apostol Karamitev Str. 5B, Iztok Dist., Sofia, Bulgaria.