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Press Release

HighSky AI Featured on BNT 1 - How AI Is Creating New Professions in E-commerce

HighSky AI Featured on BNT 1's "100% Будни": How Artificial Intelligence Is Reshaping Professions and E-commerce Operations in Bulgaria

Sofia, Bulgaria - HighSky AI, the Bulgarian AI platform for large e-commerce stores, was recently featured on BNT 1's morning show "100% Будни" in a segment exploring how new professions entirely managed by artificial intelligence are emerging across industries.

The segment, which can be viewed at bnt.bg, examined the growing role of AI in business operations and how companies are integrating intelligent automation into roles that were previously performed exclusively by humans.

AI Isn't Replacing People - It's Changing What People Do

The conversation on BNT 1 touched on something that sits at the center of how HighSky AI approaches its work: artificial intelligence doesn't eliminate jobs. It changes them.

When an AI Sales Agent handles 90%+ of customer interactions autonomously - answering product questions, comparing options, handling objections, and guiding customers through checkout at 2am - it doesn't replace the human team. It frees them from the repetitive, low-value work that was never a good use of their time anyway.

The marketers, operations managers, and customer experience professionals who were spending their days answering "where is my order?" are now focused on strategy, growth, and the conversations that actually require a human.

That's what new AI-driven professions actually look like in practice. Not a robot taking someone's desk. A professional whose job description changed because the manual layer was automated.

About HighSky AI

HighSky AI builds the SkyCommerce Suite for large online stores: AI Sales Agent, AI Search Engine, AI Voice Agent and Process Automation.

Key results from active deployments:

  • 82,166+ AI-handled customer interactions for a single client (SilaBG)
  • EUR 25,000+ in additional revenue generated
  • EUR 20,000+ in operational cost savings
  • 120% month-over-month growth in AI interaction volume
  • 90%+ automation of customer inquiries
  • 35% recovery rate on previously abandoned carts

HighSky AI serves large and mid-to-large e-commerce stores across Bulgaria and Central and Eastern Europe, with expansion planned for Western Europe and North America.

Media Coverage

HighSky AI has been featured across leading Bulgarian and international media, including BNT 1, Bloomberg TV Bulgaria, Euronews Bulgaria, Fakti.bg, Technews.bg, and Dir.bg.

Media Contact

HighSky AI
contact@highsky.ai
highsky.ai

To learn more about SkyCommerce and see a live product demonstration, visit highsky.ai.